'In terms of the ability and knowledge of the i-Clean Technical Manager who carried out the work we were extremely satisfied.'
University of East London
'i-Clean did exactly what they said they would do, we found them professional in their conduct and easy to do business with, providing an external independent perspective on cleaning standards which was very valuable. We were extremely satisfied in that the project was completed within the timeframe given and that the service gave value for money.'
HSBC Holdings plc
'From the first contact with i-Clean we have been impressed with the attention to detail and level of service that everyone offers. The Operational staff carried out the surveys in a discreet manner and did not distract from our day to day business. The Cleaning Management System is easy to understand is pitched at the right level. We have been very impressed with i-Clean and would recommend their services to others.'
Darwin and Pride Hill Shopping Centres Shrewsbury
'A Fast, efficient value for money service from an unbiased perspective'
North Warks & Hinckley College
'We engaged i-Clean to support the tender management process and learn from their in-depth expertise. As a result of their great work, we have benefited from a very successful cleaning contract that delivers better quality cleaning for less cost. Our own team continues to use the procedures developed on other contracts in order to demonstrate best value to our own clients.
Sandwell PCT: Head of Facilities
'The service we received was second to none. I would recommend that any company who are thinking of going out to tender for their cleaning services, enlist the help of i-Clean. It takes away a lot of the stress and hassle with writing the specification and tender exercise
Dudley PCT: Facilities Manager
'The i-Clean Systems consultant approached the review sensitively, displaying an in-depth understanding of the cleaning industry, as a result, he soon established a rapport with our cleaning operations manager, followed by good collaborative working. The conclusion reached independently, by i-Clean Systems, was that the Cleaning Services Unit is providing very good quality and value to the Council, in its cleaning of our headquarters buildings. Such a big thumbs-up reflects well on all those employed in, or managing, the Cleaning Services Unit
Hampshire County Council: FM Programme Manager
'i-Clean were able to support our requirements in relation to our in house service provision, and worked with us in relation to analysis of findings and subsequent forward planning. The benefits and cost savings identified as one of the outcomes of consultancy in reality will have covered our cost for this service in the first year. Products, suppliers and services, staffing hours and effective utilization were all in scope for consideration and have provided us with a clear action plan for both the immediate and long term future.
A partnership approach was taken at the outset, enabling clear communications around expectations and ongoing review in relation to progress. This has been one our most successful partnerships, with more than hoped for in relation to outcomes. We will continue to work with i-Clean as we move forward with our cleaning provision and related solutions'
Wirral Metropolitan College
'The consultant from i-Clean Systems approached the contractor with tact. Now we have more cleaning done in the holiday periods, for the same money by the same contractor, and a more efficient working during term, using better methods and equipment. The service gain amounts to some 15% of the contract price. More than that, expert attention has been paid to health and safety aspects and we can demonstrate due diligence concerning the work done on site. Six-weekly review meetings with the contractor are helping us to sustain best value.'
B6 Sixth Form College Hackney
'Our Board of Trustees needed an assurance that we had got the cleaning right, in both cleanliness and cost-effectiveness. After a wide-ranging review, i-Clean® Systems concluded that our cleaning is of a high standard throughout and that it is being achieved cost effectively. Without the independence of the i-Clean® Systems consultants, and their use of objective, benchmarked findings, we might have been accused of self-praise!'
The Royal Hospital for Neuro-Disability
I was extremely satisfied in terms of the service giving value for money. I would recommend i-Clean as they were very efficient in their data collection, benchmarking of our services and the report was very usable to inform the Trust of issues around the Domestic Services
ty asp are helping us to sustain best value.'
Burton Hospitals NHS Foundation Trust - Queens Hospital: Head of Estates & Facilities
'We use i-Clean Systems to confirm value for money from our existing contract; we are very satisfied with their work and would recommend their services to others within our sector
Bayer Business Services: Property and Facilities Manager
'The production of a comprehensive specification and cleaning programme was quick, and it has stood up to significant scrutiny. The consultant's assistance with the presentation of his findings and recommendations, including to staff groups, was hugely significant and helpful. The results have been most impressive. We now know that our team is not only doing an efficient and 'green' job, but that we can prove it. This has brought a cost benefit to our retailers and a huge morale boost for us all'
Meadowhall Shopping Centre
'A complete and thorough inspection of the building which identified our cleaning requirements. This produced an excellent specification which made the tender process that much easier'.
'This remarkable venue, enjoyed by the public as well as by RIBA members has to be 100% clean, we asked i-Clean Systems for help with this. An initial survey of our situation and the contractor's work was followed by a full benchmarking exercise, using the i-Clean Cleaning Management System, negotiations followed, aligning procedures to the benchmark findings and resulting in much improved cleaning standards. We use 100% renewable energy, the reorganization of our cleaning contract enabled us to reduce our nightly energy consumption and reorganize our security arrangements resulting in significant reductions in cost and our carbon footprint. Throughout the process we have had the benefit of excellent support from the i-Clean Systems consultant.'
Royal Institute of British Architects
'Our Board of Trustees needed an assurance that we had got the cleaning right, in both cleanliness and cost-effectiveness. After a wide-ranging review, i-Clean® Systems concluded that our cleaning is of a high standard throughout and that it is being achieved cost effectively. Without the independence of the i-Clean® Systems consultants, and their use of objective, benchmarked findings, we might have been accused of self-praise!
The Royal Hospital for Neuro-Disability
'Confirming that we are obtaining value for money has given us accountability regarding our client and tenants. We were extremely satisfied with the way in which i-Clean conducted their review from the presentation of the initial service through to the knowledge of the i-Clean Technical Manager who handled the process. The project was completed within the agreed timeframe and was very good value for money. We would have no hesitation in using the i-Clean service in the future or recommending that others use it'
P&O Estates: Facilities Manager
'We wanted to review soft services provision, the cleaning of office interiors and all windows, washroom services and the maintenance of indoor and outdoor plants, for example, to our major occupancies in Manchester. That meant us considering the supply of services to 18 headquarters buildings, covering an area close to 93,000 sq m and housing 9,500 staff. We needed expertise regarding the cleaning, which has an annual budget of some £1.3million. i-Clean Systems helped us to evaluate our requirements for a specification for the tendering process. We were guided in specifying management control mechanisms, also for our use when the new cleaning contract went ahead. We achieved some good savings as well. Without the constant support of the very knowledgeable consultant assigned to us, it would have been a daunting process!'
'We had a limited knowledge of the cleaning tender management and specification process. We could not have achieved this excellent result without the help of i-Clean Systems. The specialist assigned to us managed the whole process, from specifying the requirement through to our selecting a new cleaning contractor. Despite the many demands on all our time he ensured that all project deadlines were kept'
CGGVeritas Services (UK) Ltd
'In terms of presentation of service, ability and knowledge and overall satisfaction, we were extremely satisfied with the recent work carried out by i-Clean, all the representatives were knowledgeable and worked well with our staff here on site, the information has allowed us to have confidence as in-house providers that we are providing the best we can with the resources we have and we would recommend their services. Thank you i-Clean.'
Salford Royal NHS Foundation Trust
'Now we have a fact-based formula with which we can manage our cleaning operations. Learning about the cost variations between different risk areas was, for me, the most remarkable outcome of the i-Clean review.
Worcestershire NHS: Facilities Services Manager
'As the headquarters for the Mayor and the Greater London Authority, it is essential that City Hall is kept up to as high a standard as possible. The GLA selected i-Clean Systems consultants because they were able to use benchmarking techniques to create a model, detailing the frequency and comparative difficulty of the cleaning tasks required
Greater London Authority: Amenities Manager